Betting Rules

Available betting options, markets and prices may change at any time. A market may be opened, suspended, amended or closed without notice when circumstances require it. For example, a market may be suspended because an event has started, information is unavailable, a result is being checked, a technical issue has occurred or the market requires review. A displayed price is not necessarily available until the wager is confirmed.

Before confirming a bet, check all details carefully. A bet may include a single selection, multiple selections, a combination of markets or another permitted format. Some selections may not be combined, and some combinations may be rejected or changed where the selections are related or otherwise unsuitable for the selected bet type. The confirmation screen, bet receipt or account record should be treated as the clearest record of the accepted wager.

Bet acceptance

1. Choose an available market and selection, then enter the intended stake.
2. Review the displayed odds, price, possible return and applicable conditions.
3. Confirm the wager only after checking that the details are correct.
4. Wait for confirmation that the bet has been accepted.
5. Keep the bet reference or account record so the wager can be checked later.

A wager can be accepted, rejected or partially accepted depending on the circumstances and the terms applying to the market. If a price changes before acceptance, you may be asked to confirm the revised price. If you do not confirm it, the bet may not proceed. A bet that is shown as pending may not yet be final. You should not assume that a pending wager has been accepted until the account record confirms its status.

Once accepted, a bet generally cannot be changed by the player unless a cash-out, cancellation or other management feature is specifically made available for that wager. Any such feature is discretionary, may not be available for every market and may be withdrawn or suspended. A displayed cash-out amount or alternative settlement value may change before confirmation. The transaction is only complete when the platform confirms it.

Account and stake responsibility

You are responsible for checking your available balance, selected stake and betting activity before placing a wager. Do not place a bet using money you cannot afford to lose. Account limits, product restrictions, maximum or minimum stakes and other controls may apply. These controls can differ between markets and may be affected by legal, operational, risk management or responsible gambling requirements.

If you believe that your account has been accessed by someone else, stop using the account and follow the available account security process as soon as possible. You should keep login information private, use appropriate device security and log out when using a shared device. Audplay168 Casino will not generally treat a wager as unauthorised merely because a player later regrets placing it, so account security should be taken seriously.

Betting is entertainment and involves financial risk. There is no guaranteed way to predict a result or make a profit. You should only bet with money set aside for entertainment and should never chase losses, borrow money to gamble or continue playing because you believe a win is due. Outcomes are uncertain, and previous results do not make a future result more likely.

Safer gambling practices

• Set a personal spending limit before you begin and keep your stake within that limit.
• Take regular breaks and avoid betting when you are upset, tired, under the influence of alcohol or affected by another substance.
• Keep track of how much time and money you spend rather than relying on memory.
• Do not treat betting as a way to pay bills, solve financial problems or recover losses.
• Use available account tools, including deposit, spend, session or activity controls where offered.
• Ask for help if betting is affecting your finances, relationships, work, study, health or wellbeing.

You may request account restrictions, a break or self-exclusion through the available responsible gambling process. Requests may take effect according to the relevant process and should be made before further betting. During a restriction or self-exclusion period, you must not attempt to create another account or use another person's account. If you are concerned about your gambling, consider speaking with a qualified support service or financial counsellor available in your state or territory.

Complaints and questions

If you have a question about a wager, settlement, account action or technical issue, review the bet record and the applicable market rules first. If the matter remains unresolved, use the customer support or complaints channel provided on the website. Include the relevant bet reference, date, market, account information and a clear explanation of the issue. Do not include passwords or sensitive payment information in a message.

Complaints are reviewed using the information available for the account and transaction. You may be asked to provide further details or documents so the matter can be assessed. A review may take longer where an event result is pending, an account check is in progress or information must be obtained from an external result source. The outcome of a complaint may include confirmation of the original settlement, a correction, an account adjustment or an explanation of why the relevant rule applied.

These Betting Rules are general information and do not replace the full Terms and Conditions or any market-specific rules. If there is a difference between this page and the current applicable terms, the applicable terms and the specific market conditions will govern the wager. Audplay168 Casino may update these rules when products, systems, legal requirements or operating practices change. Players should review the current version before betting.